Thank you, you have helped beyond belief. The advice you gave has been priceless and is something I can use in the future in our animal refuge

Paige, Furry Angels Refuge

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Phone or email Dr Katrina Ward.
Make sure as many people who interact with the animal can be present as possible.
Complete the questionnaire if your pet is a dog, cat or bird.
If your pet has been seen recently by a veterinarian, a copy of their medical history is also required.
Video footage of your pet showing the behavioural problem can be very helpful, but do not place anyone or another animal in danger if the problem involves aggressive behaviour.
Click here if you would like to hire a video camera.
On the day of the appointment, have your pet’s favourite treats or toys available, and their usual equipment (collars, muzzles, harnesses etc) on hand.
Allow for approximately 2 hours for the initial consultation.