How to prepare for a consultation

  • Phone or email Dr Katrina Ward.
  • Make sure as many people who interact with the animal can be present as possible.
  • Complete the questionnaire if your pet is a dog, cat or bird.
  • If your pet has been seen recently by a veterinarian, a copy of their medical history is also required.
  • Video footage of your pet showing the behavioural problem can be very helpful, but do not place anyone or another animal in danger if the problem involves aggressive behaviour.
  • Click here if you would like to hire a video camera.
  • On the day of the appointment, have your pet’s favourite treats or toys available, and their usual equipment (collars, muzzles, harnesses etc) on hand.
  • Allow for approximately 2 hours for the initial consultation.